Shipping policy

Free Shipping

All orders placed on icelabpro.com benefit from free shipping. No additional fees will be charged at checkout.

 

Delivery Times

• Cooling system products: handcrafted and delivered within 3–4 weeks

• All other products: typically delivered within 8–10 days

Delivery times may vary slightly due to local conditions and peak periods.

 

Order Processing

Orders are usually processed within 24–48 hours of receipt.

You will receive a confirmation email once your order is shipped, including a tracking number to follow your package.

Shipping Address

Please ensure the address provided is correct and complete.

IceLab is not responsible for delays or lost packages due to incorrect addresses.

Delivery Issues

If you do not receive your order within the estimated timeframe, contact our customer service at support@icelabplus.com.

We will work to locate your package and resolve any delivery-related issues.

Important Notes

• Shipping is free for all orders, with no minimum purchase.

• Estimated delivery times start from the shipment date, not the order date.

• For logistical reasons, some oversized products may require additional time, which will be indicated at checkout.

 

Contact:

Email: support@icelabplus.com